Daleville 911 Service

 

  Daleville and Clayhatchee are served by an enhanced 911 system collocated with

  the Daleville Department of Public Safety located at 730 South Daleville Avenue.

  For administrative of non-emergency services please call (334) 598-4442, 4443,

  4444.

 

  The 911 dispatcher will not provide non-emergency assistance, over the 911

  system, but will refer them to one of the non-emergency phone numbers. An

  enhanced 911 system is one that is capable of providing caller location and limited

  medical information, on the caller, to the dispatcher even if the caller is

  unconscious or otherwise incapacitated. It must be understood that while you can

  make 911 calls from a cell phone or voice over IP internet protocol (VOIP), the

  dispatcher WILL NOT ALWAYS receive caller location or medical information and

  will in most cases be unable to assist callers who, for any reason, are unable to

  speak.

 

  The dispatch center is manned 24/7 by highly qualified personnel. Since Daleville

  has a Department of Public Safety (DPS), we have control of, not only, the

  enhanced 911 center but all of the Police, Fire, and Rescue units. Through mutual

  aid agreements we have access to the resources of all of our neighboring agencies

  and communities. With this level of coverage resources, that exceed our internal

  ones, are at all times available. The City Ordinance regarding the addressing of

  house and property will make the identification easier for emergency responders.

  This should significantly reduce the response time of all resources.